Deferred Payment Agreements
When a financial hardship makes it impossible for you to make bill payments, Central Hudson understands and wants to work with you to develop a deferred payment agreement, based on your ability to pay. Under a deferred payment agreement, your past-due amount will be paid in monthly installments, while your current bills are also being paid in full and on time. Print and complete the PAYMENT WORKSHEET which will help us determine your ability to pay. Then call us to discuss your completed worksheet and payment terms.

Payment Extension
Occasionally, customers may need a payment extension on their Central Hudson bill. Depending upon status of your account, you may be able to arrange for a payment extension through Central Hudson's web site, or through the automated phone system under 'option 3'. You may elect an extension to pay the outstanding balance in full, or in two equal payments. the automatic extension program provides the amount(s) and date(s) for payment. Late notices will be mailed when the original 'late charge date' expires (due date on the original bill). Late fees are assessed monthly on any past-due amount, but no further collection action will follow as long as the payment extension agreement is kept and future billed amounts are paid by the late charge on new bills. Click here to request a Payment Extension.

Extra Security Plan
This plan ensures that gas and electric service will not be shut off during the winter months for seniors, or customers on disability, and offers a convenient billing due-date.

Gift Certificate Program
You may purchase a gift certificate in any dollar amount for any Central Hudson customer you know who could use a little help paying their utility bill. When you make the purchase, you may choose to remain anonymous, or we will prepare an announcement card, which will be mailed to the recipient of your gift.  Please return the application, along with your check.  Or you may call Customer Account Services at 845-452-2700.

The Good Neighbor Fund
The Good Neighbor Fund provides a "last resort" grant to help pay the energy bills of customers who have exhausted all other forms of public and private assistance. It is funded by customer contributions, matched by Central Hudson’s stockholders, and administered by The Salvation Army. Look for instructions on each Central Hudson bill to see how simple it is to make a contribution to The Good Neighbor Fund.

Home Energy Assistance Program (HEAP)
HEAP provides both regular and emergency financial grants to eligible households to help pay heating and/or utility bills. HEAP benefits are funded and administered through the Department of Social Services. Contact your local Department of Social Services for information on eligibility requirements, which may differ from year to year. Seniors should contact their local Office of the Aging for eligibility requirements and to apply for benefits.