- Billing & Payments
- Service Requests
- Budget Billing
- Direct Pay
- Payment Assistance
- Special Assistance
- My Contact Information
- Time of Use Billing
Cold weather brings lower temperatures that increase energy usage, leading to the potential for higher supply prices and energy bills, as occurred throughout the Northeast last winter.*
Here are a few options to help you prepare for the possibility of higher energy costs.
At Central Hudson, we’ve taken additional steps to help manage the unpredictability of electricity and gas supply prices during winter months when weather and other factors may significantly impact wholesale market prices. But if you prefer greater price certainty for electricity or natural gas supply, research the many fixed price and other alternative supply offerings available from the numerous qualified Energy Services Companies (ESCOs) that offer such options. You may find a list of all ESCOs on our website, or the New York State Power to Choose website. While fixed price options may not necessarily result in the lowest given supply price during any season, they can provide the peace of mind that helps to better manage your household budget.
If you would like a consistent, predictable, monthly energy bill amount due that is free of fluctuations caused by weather extremes, our Budget Billing program may be right for you. Budget Billing spreads your electric and natural gas bill payments evenly over 12 months (rather than our usual every-other-month billing plan.) Your monthly budget payments will be uniform for 11 months and estimated based on your usage history. The bill for the 12th month will include a plus-or-minus adjustment to reflect your actual usage and energy charges incurred throughout the year.
To enroll in Budget Billing, click here or call us at 845-452-2700.
We offer an option to apply for deferred payment agreements so customers who have fallen behind on bills can get caught up. Additionally, our Powerful Opportunities Program, Good Neighbor Fund and public assistance programs such as HEAP are also available to assist income-eligible customers. You can learn about these options and programs on the Payment Assistance and Special Help page of our website.
* Due to several prolonged bouts of extreme Arctic cold across most of the nation last winter, there was record demand in New York state for winter electricity use. Unlike Central Hudson's delivery rates, which are fixed and did not change, free market energy supply prices rise and fall in step with customer demand. Because demand for energy spiked throughout much of the nation at times last winter, there was a corresponding spike in the market supply price of energy. Central Hudson and other delivery utilities do not control energy supply prices, nor do we profit from them. The supply portion of our customers' bill payment passes through us and on to the companies that operate the power plants where your electricity is produced.