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September 29, 2009
For Release: Immediately |
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StormCentral Keeps Central Hudson Customers Informed |
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Customers of Central Hudson Gas & Electric Corporation may now obtain geographical information on electric service interruptions due to storms and other emergencies through an interactive map, available in the StormCentral section of Central Hudson’s Web site. “The StormCentral outage map pinpoints the location of power outages within Central Hudson’s service area, provides the number of affected customers and offers estimated restoration times, when available,” said Charles A. Freni, Senior Vice President of Customer Services. “The map is available around the clock, and updated every 15 minutes. Users may see an overview of all outages, as well as outages and restoration information by county, municipality and even individual address.” A short, instructional video on the outage map is available on the Web site, highlighting its many features. “We’re offering this tool as another way to keep our customers informed during emergencies and severe weather conditions that may impact our area,” he said. “It’s important that customers still report their power condition after damaging storms to help us determine the extent and location of needed repairs, and to provide the information used to update the map and our data systems,” said Freni. Power conditions can be reported directly on the StormCentral, on line at www.CentralHudson.com under “Outages,” or by calling the automated PowerLine (845) 452-2700 or 1-800-527-2714 and following the simple prompts. In addition to the map, StormCentral also provides information on how to prepare for storms, what to do if the power goes out, and ways in which customers can report and check status of power outages. To view StormCentral, the map, instructional video and other features, log onto www.CentralHudson.com and visit to the “StormCentral” section, or go directly to www.CentralHudson.com/StormCentral.html. # # # |