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How do I see outages in my area?
Click the zoom (+) icon in the upper left corner of the map, and then use the mouse to drag right, left, up or down to navigate to the specific location you want to view.  You can also type your complete address (street, city, state) in the Go To Address window on the bottom left of the page, then click on the green arrow box.

When I type in my address in the Go To Address window, the map does not zoom in on my house.
For customer security, the Outage Maps Tool does not display outage views to the specific street address.

How can I tell when my power will be restored?
Mouse over the outage icon (triangle shapes) for your area to view more details about the outage, including estimated time of restoration when available.

My home was without power when I left for work.  When I got to work and went online to the outage map, I typed in my address and there was no triangle.  What does this mean?
Once your power outage has been restored, the outage icon (triangle shape) will be deleted from the outage map and this is an indication that your power has been restored.  

The power in my house just went out and when I went online to access the outage map there was no information about my outage. 
The Outage Map information is updated every fifteen minutes from our Outage Management System (OMS).   The most recent update time is located to the left of the map.  We depend on our customers to make us aware of their power condition so it is important to report your outage.  Do this by simply clicking on any outage icon. Then click on "Report," and, using your account number or telephone number for the location that has lost power, report your outage. You can report your power condition and also receive estimated restoration information when available.